Stateline Auto Rentals

Privacy Policy

Last Updated February 2026

1. Introduction

Stateline Auto Rentals respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect personal information you voluntarily provide, including:
- Name
- Address
- Phone number
- Email address
- Rental and application information
- Payment-related information
Payment data is processed securely through third-party providers. Full credit card numbers are not stored on our servers.
We may also automatically collect certain information such as IP address, browser type, device information, pages visited, and timestamps to help analyze website performance.

3. How We Use Your Information

We use your information to:
- Process rentals and payments
- Verify eligibility
- Communicate regarding reservations and services
- Provide customer support
- Improve website functionality
- Analyze traffic and usage trends
- Deliver relevant advertising

4. Cookies, Analytics & Advertising

We use cookies and analytics tools to improve user experience, monitor website usage, and display relevant marketing content. You can manage cookie preferences through your browser settings.

5. Sharing of Information

We may share information with:
- Payment processors
- Website hosting providers
- Analytics providers
- Service providers assisting in business operations
- Legal authorities when required by law
We do not sell personal information.

6. SMS Communications Policy

SMS Opt-In & Consent
When you submit a contact form, rental application, or otherwise provide your phone number through our website and opt in to receive SMS communications, you consent to receive text messages from Stateline Auto Rentals.

These messages may include:

Rental confirmations

Appointment reminders

Account notifications

Service updates

Occasional promotional offers
Message frequency varies.
Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchase.

Opt-Out & Assistance
You may opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP or contact us at:
Email: [email protected]
Phone: 815-201-0972

After opting out, you will no longer receive SMS messages unless you opt in again.

Mobile Information Sharing
Mobile phone numbers and SMS opt-in consent data will not be sold, rented, shared, or disclosed to third parties for their own marketing or promotional purposes.
We may share mobile information only with trusted service providers who assist with SMS delivery or related business operations, and only under strict confidentiality obligations.
SMS opt-in data will never be sold or used for third-party marketing.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.

8. Your Privacy Rights

You may request access to, correction of, or deletion of your personal information. You may also withdraw consent for SMS messaging at any time.
To exercise these rights, contact us using the information below.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.

11. Contact Information

Stateline Auto Rentals
5970 E State St #107
Rockford, Illinois 61108
Email: [email protected]
Phone: 815-201-0972